Infographic J&L Carpentry Case Study J and L Carpentry Ltd have 30 years experience in the Carpentry and Joinery. For the last few years, they have used Multifix as their supplier and since September 2022, have used the Multifix Customer Portal to place their orders. Click here to read all about Jenna's experience.
Infographic Mike Hern Case Study We spoke to Mike Hern, Operations Manager, who explains how the Customer Portal not only freed up so much time for the company, but also ended up saving them £70k a year. Click here to read all about Mike's experience.
Video Approved items vs requisitions In this video, we dive into the world of requisitions and approved items! Ever wondered how they differ and why it matters? We break it down for you, making it super easy to understand. And if you’re looking to set up your own requisitions, we’ve got you covered with a step-by-step guide: https://youtu.be/aXOcvHpOmLk
Video What are approved items & are they for you? Need control over what items are ordered? In this short video, we'll explain everything you need to know about approved items and if they are for you. Maybe need something with more freedom of products? Take a look at the difference between approved items and requisitions: https://multifixuk.com/expert_hub/approved_items_vs_requisitions
Video How to set up a site delivery address (project) In this video, we’ll guide you through the simple steps to set up a site delivery address on the portal, which is referred to as a project. Whether you're new to the platform or just need a refresher, we've got you covered! Check out how you how to bulk add users to the portal for large teams: https://youtu.be/pnnynoBu4Ms
Video How to bulk add users on the Customer Portal In this video, we’ll guide you through the process of bulk adding users to your portal with ease, ideal for a large team. Learn how to set up your delivery addresses for your projects here:
Video What is the different types of users? Understand the different users and what sort of access they all have to help you when creating users. These default users can be changed as much as you like to create a customised platform that works for your business.
Video How to create a user on the Customer Portal Learn how to create a user on the customer portal. Know the difference between the user types? Watch this video to understand more: https://www.youtube.com/watch?v=I5o-cx8VvYU PLEASE NOTE: you are going to need to have full access to all permissions to be able to follow along to this video. If you can't see the 'users' tab in your my account menu, please talk to your account manager or call customer service on 0203 248 4086.
Video How to create a requisition on the Multifix Customer Portal In this video, we’ll guide you through the simple steps to create a requisition on the portal! Whether you’re new to the system or just need a refresher, we’ve got you covered. Plus, stick around to learn how to set up your favourites for an even quicker ordering experience: VIDEO COMING SOON
Video What are requisitions & are they for you? This explains what requisitions are and whether they are what you are looking for. Learn more on how to set them up here: https://www.youtube.com/watch?v=nmo8Qz7xIM4 Don't think requisitions are what you need? Check out spend limits: https://youtu.be/jPXC6lSlyp4
Video How to set spend limits This video is focused on how the super user of your company account can enhance their buying experience with a recently developed and launched feature on the Multifix Portal! Approved items video: COMING SOON www.multifixuk.com
Video How to create a quick order on the Multifix Customer Portal In this video, we’ll guide you through the simple steps to create a quick order on the portal! Whether you’re a beginner or just need a refresher, we’ve got you covered. Learn about other amazing features like requisitions that can streamline your ordering process, while maintaining control: https://multifixuk.com/expert_hub/whatarerequitisions
Video Quick Order Advert You can get slow cars, you can get quick cars. You can get slow grannies, you can get quick grannies. You can get slow orders and quick orders. The latter two words is the most important part of this description. Why spend ages on doing your orders slow when you can do it quickly? Sign up to the portal now here: https://multifixuk.com/users/sign_up?return_to=true
Video What are quick orders? Are you ready to speed up your ordering process? In this video, we’ll explore the 'Quick Orders' feature available on our portal. Learn how to create a quick order effortlessly and enjoy a more efficient way to shop. Tune in and take your ordering game to the next level! Check out how to create a quick order on this video here: https://multifixuk.com/expert_hub/howtocreateaquickordervideo
Video 3 reasons why you should sign up the the Multifix Customer Portal The portal can seem daunting, futuristic and an effort to sign up to. But if you're thinking that, simply put - be prepared for simplicity. So in this video we put together the top 3 reasons why you should sign up and if you care about doing things quickly but without decreasing the quality of output - then here's your chance to do just that by signing up to the customer portal here: https://multifixuk.com/users/sign_up?return_to=true
Video How to track your order on the Multifix Customer Portal Learn how to use one of the most useful features on the portal.
Video Why you should use favourites Why should you use favourites? Watch to find out. Learn how to set your very own list of favourites here: https://youtu.be/DTuntx6Syrw
Article How the 2024 preformed cavity trays regulation change affects you At the turn of the year, new regulations came into effect when it comes to preformed cavity trays that have made a few notable changes to how you operate – especially when it comes to DPC. We understand that the reg changes can be confusing and it can be difficult to find a simple, easy-to-digest answer to what the changes actually mean. In this article then, we will attempt to provide you with that, as we explore what the changes are and what they mean for you. In a nutshell, what are the changes? With NHBC chapter 6.1.17 in full effect from January 1, 2024, it is now required that preformed cavity trays are used for door thresholds, T-junctions, pitched roof abutments, interfaces with guarding, balcony supports, wind posts or guarding, steps in horizontal level, penetrations in horizontal cavity tray arrangements and both internal and external corners. All of these have been listed as ‘complicated junctions’ by the NHBC and the new regulations state that these junctions need preformed cavity trays. Why is this the case? NHBC has stated that the changes “are part of an annual review to ensure NHBC Standards remain current and continue to help our registered builders to deliver the highest possible levels of quality, safety and comfort in new build homes.” Can I still use DPC? So, you can still use DPC if you need to make a horizontal straight and long tray run, but ultimately, you still need to use a preformed cavity tray for the changes of level, steps and both the internal and external angles. How long that DPC roll can be is seen as ‘widely variable, according to Cavity Trays, who themselves are a cavity tray specialist. Is it possible for me to see the full NHBC regulation? Yes, it is – you can see the regulation in its entirety here. Adapting to new methods We appreciate that having to integrate new methods can prove tricky, as even with the advanced warning, change is still change after all. However, we are hopeful that after reading this simplified explanation, you have a much clearer picture over the reg changes and how they impact you. To find out more about Multifix and to see how we can help you, please get in touch with us. You can do so here.
Article Why professionals are still using the Paslode IM350 Even with innovation, sometimes there is a product or technique that is seen as timeless and still holds weight in today’s modern world. One such example is the IM350, as despite the much newer IM360 sweeping the market and proving popular, there still seems to be a place for the older model. In this article, we will explore why that is and how, in today’s construction outlook, the IM350 is still seen as a safe pair of hands. It’s highly durable Nailers will always hit a point where they don’t function as well as they should and that’s mainly because of the sheer force and velocity they go through when firing. However, the IM350 seems to be strangely exempt from the norm, with some professionals still using ones from 20 years or so ago and they’re just as effective now as they were then. Recently, one professional told Multifix that they accidentally broke one of the batteries for it, but it was the same battery that had been there from the very start. That level of reliability goes so far and even despite newer models being available, the IM350 still finds a way of outlasting them. It’s great for apprentices For apprentices starting out at a firm, getting all the tools you need can be an expensive outlay. Normally what happens is the firm will get a tool for you and take a certain amount out of your pay each week, so you get the tool and can pay it back on fair terms. However, not everyone does that and as such, some apprentices have taken to getting some IM350s second hand to get the job done. Not only does this give them grounding with excellent equipment, but it also gives them a tool that’s still revered and used now, which can only stand them in good stead. One professional told us that some of the apprentices even prefer the IM350 to any other alternative, so it very much still holds weight now. It’s very versatile The IM360, as good as it is, can only utilise one type of nail, which is specifically built just for that particular gun. Meanwhile, the IM350 is much more versatile and while it is advised to only use Paslode IM350 nails with it, other companies provide nails that can be used with the IM350. As such, if you’re ever in a spot, you’re much more likely to find a box of nails that are compatible with the IM350, meaning you can carry on with your project as planned. Standing the test of time It’s a huge testament to the R&D team at Paslode that they managed to create a product that even 20 years after its launch, is still seen as a go-to item by professionals across the country. There will always be a newer, shinier, flashier item, but when it comes down to performance, durability and compatibility as a full package, the IM350 will take some beating. To see what Paslode products we offer, from guns to nails and beyond, click this link here.
Article You may be loyal to your supplier, but are you being taken for granted? One of the best traits in life is loyalty and in the construction industry, being loyal to your supplier can come with many benefits, ranging from personal service to better prices. However, it’s also very possible that your supplier may not be as trusting as you are, which can lead to you being taken for granted – maybe your deliveries are consistently hit and miss, or your pricing isn’t as good as it could be. In this article, we will highlight that while having loyalty with your supplier is a great thing, there are a few things you need to be aware of to make sure you aren’t being seen as a number, instead of a person. Is your pricing right? If you’ve been with a supplier for many years and have always spent well with them, you’re likely to be dismayed if you hear on the grapevine that another, newer company has been offered better rates. Despite this, loyalty will cause some people to avoid conflict and not make a big deal out of it or bring it up, while those that do can be made to feel like a number very quickly. As such, with Multifix, we will have an annual meeting with you to go through rates and to make sure you’re getting the best value for money with our service. While we accept we are never going to be the cheapest supplier out there, we will always strive to make our rates competitive and make sure that you get full value when you work with us. Is your personal service acceptable? Arguably more important than price is the personal service you get. No-one wants to be treated in a way that could be deemed unsatisfactory or worse, plain bad. People like talking to people, especially if something unexpected arises. They’d much rather this than speak to an automated robot, or worse yet, have no-one to call at all. Again though, people will overlook this to a degree if they are very loyal to their supplier, even though it could actually be making life more difficult for them – especially in the long run. At Multifx, we have a dedicated Customer Service team in addition to our account managers, so you’ll always have someone to physically speak to if you ever need to. We want to make sure that you have the best personal service possible and that you feel comfortable knowing that no matter what your query is, you’ll always be greeted on first-name terms and have an expert answering the phone for you. Are your deliveries reliable? You may find with your supplier that you’re happy with your pricing and you’re happy with the personal service that you get from them, but that your deliveries are inconsistent and sometimes late. Much like with the two previous examples, those loyal to their supplier – in an act of good faith – will see this as a case of how mistakes can happen and think nothing of it, but if it keeps happening, then it can be detrimental to your business. We understand how vital deliveries are and that is why we’re so proud to state that we have a 99.3% success rate and that 75% of our deliveries will arrive before 12pm midday. We also have a fleet of our own vans at our disposal, with our own employed drivers, who are at a FORS Silver standard. You can find out more about that here and why it makes a difference to you. Is the tech suitable for your needs? In an everchanging and technologically advancing world, having the right tech can be a huge asset to you and your business, allowing you to do things more efficiently as a result. If there is no framework in place for you from a technological aspect, you can lose so much time by chasing invoices, proof of deliveries or finding out driver ETAs, even if you are loyal to your supplier. It is because of these issues that we have developed our customer portal the way we have, which can be the management tool you need as it can access all of the above with a few clicks. Whether it’s invoices or proof of deliveries, they will all be in one place and will save you hours of time scrambling around to get everything together, while our live track function enables you to see exactly where your driver is. The best outcome for you As we stated at the start of the article, loyalty is very important and being loyal to a supplier is by no means a bad thing and something you should be rewarded for. Unfortunately though, that isn’t always the case and the last thing we want is for you to feel you’re being exploited or undervalued. If you like what you see though and would like to see if we can offer you something different, we’d be more than happy to hear you out. To find out how to contact us, click here.