Video Behind The Scenes: How your Multifix order gets delivered Ever wondered what happens behind the scenes when you place an order? Join us as we take you on a journey from the moment a customer places an order to the van hitting the road for delivery! We’re also excited to showcase our latest investment in voice pick technology that’s making our process smoother and faster. Don’t miss out on this inside look!
Video How 2024 changed us In this video, we’re diving into our biggest wins of 2024! Join us as we celebrate our top achievements and share how we’re evolving our message for 2025. It’s all about growth, innovation, and staying connected with you. Don’t miss out on the exciting changes ahead!
Infographic The TP Group Case Study The TP Group started using Multifix in February of 2021 and then placed their first order through the Customer Portal in August 2023. Click here to read all about Debbie's experience.
Infographic Culena London Case Study Culena London is a high-end refurbishment company based in Mayfair, who have been using Multifix for their fixings for years and started using the Customer Portal for all their orders in March 2023. Click here to read all about Cecilia's experience.
Video "We require a quick turn around for materials" | Cecilia at Culena London I strongly suggest using the portal – it will save you time and energy in the long run. That was Cecilia's words when asked whether she would recommend the Multifix Customer Portal. In this video, hear from one of our amazing customers as she shares her experience working with Multifix and using the Multifix portal! She talks about everything from surprises to let downs. If you're curious about how Multifix can transform your procurement team, this testimonial is a must-watch!
Video Stop playing hide and seek. Use Multifix Why should tracking down your order be like a game of hide and seek? Not any more.
Video How site managers should be spending their time. Requisitions save time, the portal saves time. Time is money. So save money and sign up now. https://multifixuk.com/users/sign_up?return_to=true
Video How to add your team to your order notifications. In this video, we’ll guide you through the simple steps to add your team to your notifications on the customer portal! Plus, we’ll introduce you to our exciting new CSV feature that makes placing your orders way quicker! https://multifixuk.com/expert_hub/csv_attachment_feature #CustomerPortal #TeamNotifications #CSVFeature
Video How to turn on/off notifications on the Customer Portal Learn how to turn your notifications on or off so you can stay in control of your updates. For a deeper understanding, be sure to explore our user settings setup guide: https://www.youtube.com/watch?v=dXgI51um48M&list=PLDwOS8bovfdwHaaOXIaWwBVwwfFDEZ6Xl&index=3 #ManageNotifications #CustomerSupport #TechTips #multifix
Video What happens when you go over your spend limit In this video, we look into what happens when you exceed your spending limit on the customer portal. We'll explore the options available to you and what each of those mean. Don't forget to check out our playlist for more answers to frequently asked questions: https://www.youtube.com/playlist?list=PLDwOS8bovfdxJcl3MG9ZA6N6086hjrxYD #customerportal #multifix #spendlimit #faq #construction
Video How to download an invoice on the Customer Portal In this video, we’ll guide you through the simple steps to download your invoice from the customer portal! Plus, don’t forget to check out our article on our website to learn all about how your credit account works: https://multifixuk.com/expert_hub/multifix-credit-account
Video How to install Multifix Portal on Android In this video, we’ll guide you through the simple steps to download the Multifix Portal on your Android device! Plus, don’t forget to check out our tutorial on how to track your order right here: https://multifixuk.com/expert_hub/how_to_track_your_order Happy downloading!
Video How to download a POD on the Customer Portal In this video, we’ll guide you through the simple steps to download a POD (Proof of Delivery) from the customer portal. Learn how to download your invoice easily here: COMING SOON
Video NEW feature: import your PO straight into your software Exciting news! We’ve just launched a brand-new feature that allows you to import your Purchase Orders directly into your software from the orders you placed online. It’s never been easier to streamline your workflow! Don’t miss out—go ahead and give it a try today! If you haven't signed up yet, see 3 reasons why you should here: https://multifixuk.com/expert_hub/3_reasons_why_you_should_sign_up_to_the_portal
Video How to set up your favourites list Learn how you can set up your favorites on the customer portal to efficiently organize your preferred items for quick access. If you have a list of product codes already, there's a quicker way to set them up by bulk importing them. Learn how here: https://multifixuk.com/expert_hub/bulk_import_favourites
Video How to bulk import items to your favourites list In this video, we’ll show you how to easily bulk import items to your favourites list on the customer portal! Favourites speed up your ordering process and make it that bit easier to place orders quickly. If you are unsure how to create a quick order, take a look here: https://multifixuk.com/expert_hub/howtocreateaquickordervideo
Video How to request an item to be on the approved list Learn how and what happens if you request an item to be added to the approved products list. PLEASE NOTE: if you cant see the request button as shown in the video then please contact your admin as this could be because the right permission is not ticked. Any more questions, please contact sales on 02032484086
Infographic J&L Carpentry Case Study J and L Carpentry Ltd have 30 years experience in the Carpentry and Joinery. For the last few years, they have used Multifix as their supplier and since September 2022, have used the Multifix Customer Portal to place their orders. Click here to read all about Jenna's experience.
Video How to bulk add items to your approved products list In this video, we’ll guide you through the simple steps to bulk add items to your approved products list on the portal! This function is best for when you have a specific list of products that need to be bought for a specific site, for example a specified product like fire rated foam. Check out why you should use favourites: https://multifixuk.com/expert_hub/why-you-should-use-favourites
Infographic Mike Hern Case Study We spoke to Mike Hern, Operations Manager, who explains how the Customer Portal not only freed up so much time for the company, but also ended up saving them £70k a year. Click here to read all about Mike's experience.